Contact

LEGAL CORPORATE IDENTITY & CONTACT INFORMATION

Corporate Entity: NOVUSTRA LLC (Doing Business As: "ArkoTools")

Nature of Business: Retailer of complete, ready-to-sell digital product packages, templates, bundles, and commercial assets designed for e-commerce platforms (e.g., Etsy, Gumroad). Note: We are a digital-first entity. We do not maintain physical retail premises.

Customer Support & General Inquiries: For all customer service issues, technical support, billing questions, or assistance with digital download links, please contact our digital support desk.

  • Email: Support@ArkoTools.com
  • Response Time: 24 - 48 Hours (Monday - Friday)

Mailing Address (Legal & Administrative Only): Please adhere strictly to the following guidelines regarding our physical address. ArkoTools is a digital store. We do not have a warehouse, we do not ship physical goods, and we do not accept physical returns.

NOVUSTRA LLC c/o Registered Agents Inc 30 N Gould St Ste R Sheridan, WY 82801 United States

IMPORTANT NOTICE REGARDING MAIL:

  • No Returns: Do not mail product returns, USB drives, or physical merchandise to this address. All sales are digital and final. Any packages sent to this address will be refused and/or destroyed.
  • No Walk-Ins: This location is a Registered Agent facility strictly for legal compliance. It is not a retail store or customer support center open to the public.
  • Legal Notices: This address is the designated point of contact for official government correspondence, service of process, and formal legal notices directed to Novustra LLC.
  • Intellectual Property Inquiries: If you have a concern regarding copyright, trademarks, or commercial licensing, please direct your inquiry via email to Support@ArkoTools.com with the subject line "Legal / IP Matter" to ensure it is routed to the appropriate legal counsel for Novustra LLC.

Copyright © 2026 Novustra LLC. All Rights Reserved. ArkoTools is a wholly-owned subsidiary storefront of Novustra LLC. Unauthorized duplication of this policy or the content sold on the store is strictly prohibited.